Refund and Returns Policy
At Seasonal Gadget, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. Please review our refund and returns policy below:
Eligibility for Returns
- Items must be returned within 07 days of delivery.
- The product must be unused, in its original packaging, and in the same condition as received.
- A valid proof of purchase or order receipt is required for processing returns.
Non-Returnable Items
- Perishable goods or seasonal items that have been used.
- Gift cards and downloadable software products.
- Clearance or final-sale items.
Refund Process
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days and credited back to your original payment method.
Exchanges
- If you received a defective or damaged product, we will gladly replace it. Please contact us with proof of the issue to initiate an exchange.
Shipping Costs
- Return shipping costs are the responsibility of the customer, except for defective or incorrect items.
- We recommend using a trackable shipping service to ensure safe delivery.
How to Start a Return
- Contact our support team at [email protected] with your order details.
- Our team will provide you with the return instructions and shipping address.
- Send the item back as instructed, and we’ll handle the rest!
For further assistance, feel free to contact us via email or live chat. Thank you for shopping with Seasonal Gadget!